1. Match the level of message formality to the situation -
ex best friend tone is
different than that of a letter to a congressman.
2. keep your message short.
If you need to send a long one divide it into paragraphs.
3. Do not use all caps - it is like shouting
4. Use subject line because then the reader knows what to
expect.
5. Copy parts of the email that you are responding to
6. Asks for confirmation - if there is a due date...
7. Try to check your email daily.
8. Delete any unwanted messages
8. Only send things that you would not mind having put in
a newspaper for all the world, your mom or Mrs. Byrnes to see
9. PROOF read – or use spell check